Thank you for shopping at Growing Steps Child Development Center (CDC). We want to ensure you have a satisfying experience with us. Please review our Cancellation, Return, and Refund Policy below:
- Cancellation:
- If you need to cancel your purchase for any reason, please notify us as soon as possible.
- Cancellations made within 2 days of the purchase date may be eligible for a full refund.
- Cancellations made after the specified time period may be subject to a cancellation fee or may not be eligible for full refund, depending on the circumstances.
- Return:
- If you wish to return a product or service, please contact us within 7 days of the purchase date.
- Returns will be approved within 48 hours of receipt of the return request.
- Returned items must be in their original condition and packaging, with all tags attached.
- Refund:
- Refunds will be issued to your original payment method within 2-3 business days of the return being approved.
- The refund process may take up to 10 days depending on your payment method and financial institution.
- Requesting a Return and Refund:
- To request a return or refund, please contact us at growingstepscdc@gmail.com. Provide your name, contact information, order details, and reason for the return.
- Once your return is approved, we will provide instructions on how to return the item(s).
- Non-Refundable Items:
- Some items or services may be non-refundable. This includes but is not limited to registration fees, administrative fees, and any other fees specified at the time of purchase.
- Changes to Enrollment:
- If you need to make changes to your enrollment, such as transferring to a different program or rescheduling your start date, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability and any applicable fees.
- Contact Us:
- If you have any questions or concerns about our Cancellation, Return, and Refund Policy, please contact us at growingstepscdc@gmail.com.
By making a purchase with us, you agree to abide by the terms of this policy. We reserve the right to modify or update this policy at any time without prior notice.